The West Townhouse - Furnished Apartments on the Upper West Side
 
General Policy
 
              
~ Four (4) nights minimum booking
 
~ Extended stays might be requested during holidays & events weeks or when booking far in advance.
 
~ Two (2) guests maximum per apartment

~ Guests may get up to 2 visitors maximum at a time
 
~ 50% Reservation Deposit
 
~ A one time $50 Cleaning Fee applies at arrival time, in order to have the apt prepared. Complimentary weekly cleaning afterwards
 
~ Security Deposit: $200 (Studios) & $300 (Suites). Paid on arrival and returned at check out, if there are no damages.  
 
~ Check in is 3 pm
 
~ Check out is 11 am

~ There is no front desk. Check ins & outs are done by advance appointment only
 
~ There is no elevator in our townhouse. Guests are responsible for carrying their own luggage
 
~ Guests & visitors must present a photo ID & fill up a form upon arrival
 
~ Smoke & pets free environment
 
~ Frying meals, curry & popcorn are not allowed
 
~ Weekly cleaning, as well as Bed & Bath linens (fresh towels are provided once a week)
 
~ Local phone calls are complimentary. A pre-paid phone card is needed for long distance & international calls
 
~ Wireless Internet access is complimentary. A password is needed
 
 
Cancellation Policy
 
Due to our intimate size, cancellations affect us significantly, so we adhere to a strict policy
 
~ In the event of cancellations made 30 days or more to arrival date, a refund of the Reservation Deposit should be expected, only if the apartment is re-booked. In that case, a $70 fee will apply
 
~ Any unbooked nights will be also deducted from the amount to be refunded
 
~ In case of cancellations made less than 30 days to arrival date, no refunds will be issued
 
~ Changes in the period of stay will be considered as cancellations
 
~ No refunds or changes in reservation will be made after arrival
 
~ In the event of early departure, no refunds will be issued
 
~ We do not issue credit for future stays in case of cancellation
 
 
 
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